Experience Fresher, Cleaner Carpets with Richard Vahey Carpet Cleaning, Here in Guernsey!

Payment is due on receipt unless a prior written agreement is already in place. Any late payments will be subject to a 15% late fee. Invoices may be settled promptly via debit/credit card, electronic bank transfer, or cleared funds upon job sign-off.

All verbal or digital quotes are accurate estimates based on client specifications. Pricing remains subject to a brief on-site survey before work begins to confirm room dimensions, fibre construction, and degree of soiling.

Clients must provide suitable vehicle parking within close reach of the premises, reliable key/entry access, and continuous supply of working electricity and hot water required for our commercial extraction equipment.

We kindly request at least 48 hours notice for any booking cancellations or rescheduling requests. Short-notice cancellations within 24 hours may incur a modest administrative fee to cover allocated technician scheduling.

While our professional solutions resolve the vast majority of common household marks, complete eradication cannot be guaranteed for chemical dye transfers, bleached patches, aged animal stains, or burnt fibres where permanent chemical alteration has taken place.

Typically, carpets take about 4 to 6 hours to dry completely, depending on the ventilation and the temperature within your home. We advise keeping windows ajar, operating central heating at mild settings, and refraining from outdoor footwear on newly treated carpets.

We disclaim liability for pre-existing fabric thinning, manufacturer seam breakdown, or sun degradation exposed during cleaning. Delicate, vintage, or unlabelled designer fabrics are cleaned strictly according to professional best practices at client discretion.

To protect your household, young children and domestic pets must be kept safely away from the treatment area, electrical extension lines, and heavy-duty extraction hoses throughout setup, operation, and pack-down.

Your complete peace of mind matters to us. Any concerns must be reported in writing within 48 hours of service completion. In the unlikely event of an unresolved issue, we will happily arrange a complimentary re-inspection and corrective re-treatment.